Shipping policy
Processing Time
Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and the selected shipping method.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 2-7 business days | $5.00 |
| Overnight Shipping | 1 business day | $25.00 |
Please note that delivery delays can occasionally occur.
Domestic & International Shipping
We currently ship within the United States at this time.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number. You can track your order directly through the carrier's website.
Lost or Damaged Packages
We are not responsible for lost or stolen packages. If your package is marked as delivered but you haven’t received it, please contact the shipping carrier. For items damaged in transit, reach out to us at help@comfysoul.co with photos and order details.
Questions?
If you have any questions about your order or shipping, please contact us at info@comfysoul.co